Effective: September 6, 2023

Overview

Tekmir Solutions LLC values your privacy. This policy describes information we may collect about you and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to our website, https://www.tekmir.ai, any other websites or platforms we own and operate that link to this policy, and our related services, social media pages, email, and other electronic communications.

This policy does not apply to websites or third-party platforms where we have not provided a link to this policy. We are not responsible for and do not control the privacy practices of any affiliated law firms or third-party partners. Please review the privacy policy of any site you interact with before allowing the collection and use of your information.

By using our site or platform, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this policy. Each time you use our site or platform, the current version of this privacy policy will apply.

If you disagree with this privacy policy, please do not use our site or platform.

Contact Information

You may contact us with questions about this policy by emailing info@tekmir.ai or by writing to us at:

Tekmir Solutions LLC
Attn: Privacy Department
6375 Penn Ave, Suite B #1015
Pittsburgh, PA 15201

Information We Collect

We may collect certain types of data when you use our website, communicate with us electronically, and interact with our ads on third-party platforms linked to this policy.

How We Collect Information

Voluntary disclosure. You may voluntarily provide information by completing forms on our website, platform, or through intake or case work up with an affiliated law firm or third-party vendor. Unless we specifically request it, we ask that you not provide us with any sensitive personal information through this website.

Automated collection. As you interact with our website, we may use automated data collection technologies to collect information about your equipment, browsing actions, and patterns. We may automatically collect data using:

  • Browser cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser to improve the visitor’s experience on the website.
  • Flash cookies, which are locally-stored objects used on websites for purposes similar to cookies but with more data storage.
  • Web beacons, also known as pixel tags or clear GIFs, which are typically used to show that a visitor accessed a webpage, opened an email, or viewed or clicked certain content.
  • Session replay technologies, which are third-party software used to record a video of visitor’s interactions with the website. The recording may include users’ clicks, mouse movements, scrolls, mobile app touches, typing, and other activities.

For more information on cookies and how we use them, please review our Cookie Policy.

Personal Information Obtained from Third Parties. We may receive personal information from third parties, such as our service providers, advertising partners, data analytics partners, operating systems and platforms, social media platforms, event sponsors, publicly available sources, or data providers as well as law firms you retained. We may merge or combine such personal information with the personal information we collect from you directly or automatically.

Types of Information We Collect

From your voluntarily disclosures, we may collect the following types of information:

  • Contact Information including your name, email address, mailing address, and social media handle.
  • Professional Information including your company name, job title, company location, work email, and phone, and other details about your employment.
  • Account Information including your contact information, username, birthday, social security number, and medical information.
  • Transaction History including records of products and services purchased.
  • Payment Information including payment amounts and methods used to complete transactions, and other relevant information about financial institutions that you use. We do not access or keep information related to credit cards, banking information, or other sensitive financial information.
  • Marketing Information including any preferences you set in your account and any marketing or communication preferences.
  • Survey Responses and Website Submissions including information and documents you provide on this website or to our affiliates as well as searches on the website.
  • Communications including customer service recordings, emails, and chat history.
  • Medical Information including medical history, present symptoms, insurance and billing information, and future conditions or treatments, where needed to determine qualification for legal assistance or relief.
  • Personal Profile or Service Information including physical characteristics such as height, weight, health information and/or demographic information such as gender.

From our automated technologies, we may collect the following types of information:

  • Online Activity including details of the web traffic, location data, logs, communication data, access times, duration of access, and the resources that you access and use on the website.
  • Device Information including information about your device, internet connection, wireless carrier, manufacturer and model, screen resolution, IP address, unique device identifiers, operating system, and browser type.
  • General Location Information including city, state, or geographic area.

We do not collect personal information automatically, but we may tie this information to personal information that you provided to us directly or through a third-party.

We may retain your information for a period consistent with the original purpose of collection.

How We Use Personal Information

We may use information collected from you in the following ways:

Fulfilling the purpose for which you provided the information. For example, verifying identity, legal authority, injuries, and exposure to harms related to lawsuits. If you retained a law firm that uses our website or platform, we may use information on behalf of and as directed by the law firm.

Providing services and operating our business. Examples include providing information to you that your request from us related to our services, establishing and managing accounts, providing customer service or technical support, training and quality assurance, and improving or customizing website performance and security. We may also use information to meet our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Research and development. For example, understanding and analyzing usage trends and user preferences, developing new features, functionality, products and services, and sharing with third parties for lawful business purposes when the data is aggregated and anonymized by removing data personally identifiable to you.

Compliance, Fraud Prevention, and Safety. For example, disclosing information to law enforcement, government authorities, and private parties as required by law or in response to valid requests by public authorities or as we believe necessary and appropriate to: (1) maintain the safety, security, and integrity of our website, services, business, databases, and other technology assets; (2) protect our, your, or others’ rights, privacy, safety, or property, including by making and defending legal claims; (3) audit our internal processes for compliance with legal and contractual requirements and internal policies; (4) enforce the terms and conditions that govern our services; and (5) prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

How We Share Personal Information

We do not sell, trade, or rent personal information you provide for any purpose except as provided in this privacy policy or with your permission.

Under this policy, we may share or use data in the following ways:

Based on your consent. We may disclose your information consistent with your prior direction, and in some cases, we may specifically ask you for your consent to collect, use, or share your personal information.

Affiliates and law firms. We may share your personal information with our affiliates, subsidiaries, and other related companies as well as any law firm you retained to represent you.

Service providers. We may share your information with third-party service providers that perform services on our behalf and access, process, and store personal data in the course of providing services, such as web-hosting companies, analytics providers, information technology providers, and marketing companies.

Legal reasons. We may share your information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities. We may also share your information if it would mitigate our liability in an actual or potential lawsuit, to enforce this policy, or any terms of use.

Professional advice. We may disclose your information to professional advisors for advice and consulting in accounting, administrative, legal, tax, financial, debt collection, and other matters where disclosure is necessary in the course of the professional services being performed.

Business transaction participants. We may disclose your information to potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a transaction in which we are acquired by or merged with another business, or we sell, liquidate, or transfer all or a portion of our assets.

Your Choices

You have the following choices regarding your personal information:

Updating, correcting, and deleting information. You may correct personal information by emailing or writing to us explaining (1) the incorrect information that you wish to change or delete; (2) the correct information; and (3) your signature authorizing the change. We will do our best to comply with your requests, but we may not accommodate a request if we believe the change would violate any legal requirement or cause the information to be incorrect.

Opting out of marketing emails and SMS. You may opt out of promotional emails or SMS messages by emailing or writing to us with the request. You may also follow unsubscribe instructions in the emails and SMS messages you receive. Even when you opt out of marketing emails or SMS messages, we may still send you transactional communications related to your account, your orders, or other service-related purposes.

Removing and preventing cookies. You may use a browser that lets you remove or stop accepting cookies from websites you visit. If you disable cookies, you may not be able to use all the functionality of our website.

Do Not Track. Some internet browsers may be configured to send “Do Not Track” signals to the websites you visit. We currently do not respond to “Do Not Track” or similar signals.

If you disagree with our policies and practices and your choices, you may choose not to use this website or our platform.

Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Information is stored in highly secure data centers compliant with Amazon Web Services best practices. Access to the data is protected by multiple layers of controls including firewalls, role-based access controls, authentication mechanisms and monitoring. Data is backed up, and archives are stored off-site in a secure location.

We will continue to take reasonable measures to secure and protect the information we collect. Unfortunately, sending information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically and sending information is entirely at your own risk.

If you are using this website from outside of the United States of America, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection and other laws in the locations where we handle your personal information might not be as comprehensive as those in your country.

Policy Changes

We may periodically review and update our policy. Changes will become effective upon posting on the site. Continuing to use the site or communicating electronically with us constitutes your acknowledgement and acceptance of any changes to the policy.

Individuals Under 18

Our website isn’t intended for individuals under 18 years of age. If you are under 18 years of age, do not use this website or its features in any capacity. Do not provide us with any information about yourself.

We will not knowingly collect data on anyone under the age of 18. If we learn we have collected or received personal information from someone under 18 without valid parental consent, we will delete that information. Please contact us if you believe we might have information from or about a child under 18.

Special Notices

California. California residents have additional rights described in our Notice to California Residents.

Nevada. Nevada residents may opt-out of the “sale” of certain types of personal information under Nevada Revised Statutes Chapter 603A. If you are a Nevada resident and want to exercise your “Sale” opt-out rights, please submit a request to us using the contact information above.

Europe. European Economic Area residents may have additional rights under the European Union General Data Protection Regulation and associated rules and regulations, including rights to request to delete personal data or restrict its use, to object to or withdraw consent from the processing of personal data, to file a complaint with relevant supervisory authorities under certain circumstances. We are located in the United States and do not intend for this website to be accessed outside of the United States.